| Extract from the Student Handbook, issued at Orientation
(i) Client Selection, Enrolment & Induction
There are no educational requirements for our courses, although they are suited to mature students with the ability to self manage, work within timetables and actively participate in a classroom environment.
Places are allocated in order of receipt of the Course Registration Form, together with payment of deposit. Courses will commence, subject to a sufficient number of participants, with an orientation session.
Students under the age of 18 must have their parent's approval and support. Prior to enrolment, student's under 18 years of age must provide Active Career College with:
- Course Registration Form co-signed by their parents
- School reports from the previous two years
- Reference letter from a previous employer (work experience acceptable)
- Assignment about why you want to be a hairdresser or beauty therapist.
(ii) Fees and Charges
Once enrolled, students agree to pay the full balance of fees for their selected course. Fees paid in full prior to commencement will receive a discount. Alternatively a Payment Plan Contract may be entered into with Active Career College for monthly instalments. (Arrangements must be made on enrolment and finalised prior to commencement).
Subject to approval, the National Australia Bank provides our students with student loans.
(iii) Cancellations and Refunds
Cancellation refers to the withdrawal of enrolment PRIOR to commencement of the course. Withdrawal or Transfer refers to termination or change of enrolment AFTER the course commences. Any request for cancellation, withdrawal or transfer must be made in writing or by completing the Cancellation, Transfer or Refund Application Form. The following policy applies:
Cancellation prior to commencement:
If the course is cancelled by Active Career College, a full refund of enrolment, tuition & equipment fees paid. Where cancellation prior to course starting is upon student request, enrolment fee is non refundable.
Cancellations must be made at least 14 days prior to the course date. No reimbursement of course fees will occur for non-attendance or for cancellations less than 14 days prior to the course date.
Withdrawal or Transfer during studies within Active Career College
The Enrolment Fee is Non refundable
Equipment / Kit cost - Once issued to student, there is no refund
Transfer from one Active Career College course to another - Tuition fees will be credited. No penalty applies except in the case of transfer to a lesser course, where the transfer fee is 20% of the difference between the two courses.
Withdrawal from course after commencement - Initial deposit and any monies allocated to cover tuition, equipment, uniforms, text books and products will not be refunded. The early withdrawal penalty is 20% of the remaining duration of the course at $90.00 per day for beauty therapy and $100.00 per day for hairdressing. Application must be made in writing. This early withdrawal penalty is calculated form the day your application is received by Active Career College. Until receipt of your application you will be charged full tuition costs.
Payment of Refunds
Refunds, if applicable, will be paid by cheque to a nominated bank account. Payment of refund will be made within 14 days from the date Active Career College receives the written notification of cancellation or withdrawal within the prescribed times.
(iv) Provision for Language, Literacy and Numeracy (LLN) Support
Students needing language, literacy and numeracy (LLN) support should identify the subject on application. In most cases support can be provided where only a low level of support is needed.
(v) Client Support
Client support is available in: Academic and Vocational Counselling; Personal Counselling; and Post Program Support.
(vi) Flexible Learning
Programs are designed to emphasise flexibility of delivery and assessment to maximise the opportunity for access and participation by disadvantaged clients/students. Students needing additional tuition are encouraged to join other theory and practical classes at no extra charge.
(vii) Welfare & Guidance
A wide range of welfare and guidance support systems are in place. These support systems include pregnancy support, drug usage support etc.
(viii) Appeals, Complaints & Grievances
Whilst we strive at all times to create an environment that is conducive to study and your learning, there may be times when you are not satisfied or have a grievance. Any complaint will be investigated thoroughly and dealt with accordingly in complete confidence.
(ix) Disciplinary Procedure
Active Career College is classified as Adult Education; our staff expect that students behave in a mature fashion within the classroom. However, if the trainer feels that a student is not behaving in a proper fashion, the student will be given no more then three warnings and may be asked to leave the room or the entire course if need be. Refund should not be given.
Students are expected to conduct themselves in a professional manner while in uniform off campus. Students at Active Career College are proud of themselves and their college, thus represent it with pride.
(x) Access & Equity
Enrolment for students will be conducted responsibly and ethically at all times. Active Career College is committed to non-discrimination of any form, and at all times comply with equal opportunity and anti-discrimination legislation.
(xi) Recognition of Prior Learning (RPL)
Active Career College recognises the skills and knowledge you have gained in other courses, life experience, work experience and from any training provided at work. Application must include sufficient evidence to support your application as well as the appropriate processing fee.
(xii) National Recognition
Active Career College recognises Australian Qualification Training Framework qualifications and units of competencies issued by other registered training organisations throughout Australia.This arrangement allows applicants to receive recognition for individual units of competency or whole qualifications. There is no cost associated with applying for National Recognition.
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